More of What Matters

At Includa, we’ve always believed that great support is something personal. Not standardised. Not system-led. Built around real people and real lives.

As a registered NDIS support provider based in Hamilton NSW, Includa supports people and families across Newcastle, the wider Hunter Region and the Central Coast.

We’ve been pretty quiet for a few years, on purpose. Instead of working on getting bigger, we focused on getting better.

We spent that time listening – to the people we support, their families and support workers.
We heard from thoughtful local voices and people from across the country who care deeply about how great support should work.

Those conversations helped shape the direction we’re taking next. And the message was clear.

People weren’t looking for the next big thing. They want stronger relationships.

More trust. More connection.

And support that feels human.

So we’re moving on from Better, not Bigger, and focusing on More of What Matters.

Part of that is a more intentional commitment to individualisation through Ur Support.

It brings clarity to how we do our work and direction to how we grow.

We’re all excited to for More of What Matters, so you’ll start to hear more from Includa as we share what More of What Matters looks like in real life for people accessing disability support services through the NDIS.

    
 
 
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   emily zarla 
 
 
 
 Trustindex verifies that the original source of the review is Google. includer i would like to say i will defend your dog you had at the disability expo today again and a again that lady’s dog was not trained properly your dog is much better trained then that lady’s dog and you should consider getting your dog done as a therapy dog as it would be good for your company to employ the dog full time for the office and would be more then happy to recommend a good company to do your dog as a therapy dog and if i find out what company that lady’s dog is so called trained at i will report her for her behaviour and make sure she gets the right punishment as your dog did not deserve the verbal abuse she gave you and the dog and would love to do your dog up a uniform for your work place
  
 
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   Baba 
 
 
 
 Trustindex verifies that the original source of the review is Google. this place is so freakin epic i love how helpful they are
  
 
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   wendy B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best disabilities Support company I've ever had the pleasure of being involved with
  
 
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   Melissa Darcy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best ice cream had so much fun making door decorations face painting
  
 
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   Melinda Garay 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service, with amazing staff
  
 
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   Jessica Atkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. So Good!!!
  
 
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   Christine Taylor 
 
 
 
 Trustindex verifies that the original source of the review is Google. Includa has supported my son for many years, with the last 9 months being 24/7 in his own home. This would not have been possible without the dedicated, caring, committed team who are so very appreciated. Includa’s company values and ethics are what makes it stand out from the rest. One of the unique things about Includa is you don’t just have any available person ‘rostered on’ support you. Instead have people who are a ‘great fit’ support you,  My son is living his best life because of this amazing team of people.