More trust. More connection.

Support that feels human.

Includa proudly provides disability support for people and families across Newcastle and the wider Hunter Region. Our mission is to provide personalised support built around real people and real lives, More of What Matters.

Ur Support is how we organise support around relationships.

It brings together the parts of life that matter most into one clear, intentional way of working, from home and planning through to people and learning.
Not separate programs. Not disconnected services. One approach, shaped around the individual.

Your home. Your way. 

Home is more than a place to live. It is where people feel safe, connected and at ease.

Ur Home supports Individualised Living Arrangements (NDIS ILAs / ILOs) built around real relationships, everyday routines and belonging in community.

Less turnover. More consistency.
A home that reflects who you are and how you want to live.

Ur Home is designed for people who want to move away from group homes and explore more individual, relationship-based ways of living.

Your future. Your way. 

Good planning starts with listening.

Ur Plan is a person-led approach to NDIS planning support that focuses on what matters most to you, your goals, your priorities and the life you want to build.
It brings together the people who know you best and keeps planning grounded in real life, not paperwork.

Plans that grow with you, instead of locking you in.

Ur Plan suits people who want clarity and direction without being reduced to funding categories or service lists.

Your people. Our support. 

Strong support relies on strong relationships.

Ur Team keeps you at the centre of your support relationships.
You choose who supports you, including people you already know and trust, while Includa provides the structure, safeguards and support behind the scenes as your NDIS provider.

Choice with stability.
Freedom without being left on your own.

Ur Team is for people who want more control and consistency in their disability support services, without having to manage everything alone.

 

Learning shaped by lived experience.

Great support is easier when everyone feels confident and skilled.

Ur Training is about learning opportunities created with people with disability, not about them. Ur Training focuses on learning the important stuff, guided by lived experience.
Through individualised training within NDIS disability support services, Support Workers build deeper understanding and consistency over time, by learning from people with disability and those who know them best.

 

Support shaped with intention, based around real people and real lives.

Frequently Asked Questions

NDIS Participant FAQs

You can receive support in the community, workforce and at home. We can help you become more involved and independent.
We have an online platform that you can directly talk to and manage your support team.
You can pay for support by NDIS funding, managed or self-managed plan. Read more on our pricing and payment page.

Support Worker FAQs

You can provide a range of support, from at-home personal care to support for work or in the community.
Freedom and flexibility of online disability support platforms combined with the safety and security of traditional support services.
You will get paid fortnightly through our secure online system. You can read more about this on our pricing and payment page.

What People Are Saying

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