FAQ’s
FAQs
We have compiled a list of frequently asked questions about our awesome disability support services. If you have any questions give us a call, our friendly team will be happy to help.
Includa’s online platform allows NDIS participants to directly talk to and manage their care team. The platform provides freedom, flexibility and 24/7 assistance to support workers. Read more on our about us page.
We understand that everyone is different and everyone’s care needs are different. We offer support to help you gain:
No – we match support workers based on skills, interests, location and availability.
Yes – you can choose any Includa support worker to be a part of your care team.
Yes – you can discuss variations of work times with support workers directly. No need to contact a head office or manager.
We value people with lived experience, community connections, transferable skills and people who are a good personality match. We conduct comprehensive reference and probity checks for all potential support workers so you can be sure your support worker is best suited for the job.
Click here to find information about pricing and payments.
If you want to help deliver a different kind of home and community care, fill out this online form and our team will get in touch!
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