FAQs

Our collaborative model allows NDIS participants to directly talk to and plan with their support team. Every person supported by Includa will have a Support Partner, their ‘go-to person’. Someone who will know you, and help you get the best support.

We understand that everyone is different and folks want different things from their support. So, we don’t have programs, so you can design your support, the way you want it. Here’s some ideas…

• Indivualised Services and Planning
• Community connections
• Community independence
• Education and employment
• Independence at home

No – we match support workers based on skills, interests, location and availability. However, we can help you build your own bespoke teams of Support Workers. Get in touch to learn more.

Yes – you can choose an Includa Support Worker to be a part of your team.

Of course – we understand that things change, so we try to be flexible.  We have a 48-hour cancellation policy.

We understand that training and qualifications aren’t everything. We value people with lived experience, community connections, transferable skills and people who are a good personality match. We provide regular and comprehensive training to our staff and conduct all reference and probity checks before we employ anybody.

Click here to find information about pricing and payments.

If you want to be part of Includa, fill out this online form and our team will get in touch!